Privacy Policy

Data Controller

The data controller pursuant to the GDPR (EU 2016/679) is:

La Quercia di Roland Zelles & C. S.N.C.

Via Della Libertà 61
25010 Tremosine sul Garda (BS), Italy
Email: [email protected]

Data Collected

We process the following personal data:

• First and last name
• Email address
• Phone number
• IP address
• Browsing data (cookies, access times, pages visited)

Purpose of Processing

Personal data is processed for the following purposes:

• Managing enquiries and bookings
• Compliance with legal and tax obligations
• Improving the user experience on our website
• Direct marketing, subject to your consent

Legal Basis

The processing of your data is based on:

• Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)
• Your consent (Art. 6(1)(a) GDPR)
• Legal obligations (Art. 6(1)(c) GDPR)
• Legitimate interest (Art. 6(1)(f) GDPR)

Data Retention

• For contractual purposes: up to 10 years (tax retention requirements)
• For marketing purposes: until you withdraw your consent

Data Sharing

Your personal data may be shared with:

• Public authorities for legal obligations
• Service providers (hosting, email, IT support)
• Business partners, only with your consent

Third-Party Services

Google Analytics

This website uses Google Analytics 4 (Property ID: G-QFNCC0MP4P), a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses cookies that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. The transfer is based on the EU-US Data Privacy Framework.

Google Analytics is only activated if you have given your consent via our cookie consent banner (Art. 6(1)(a) GDPR). Without your consent, no analytics cookies are set and no data is transmitted to Google. We use IP anonymisation, so your IP address is truncated by Google within the EU.

For more information, please refer to Google's Privacy Policy.

Google Maps

On our contact page, we use Google Maps (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) to display our location. When you access the page, a connection to Google's servers is established, during which your IP address and browsing data are transmitted to Google. This data may be transferred to Google LLC servers in the United States. The transfer is based on the EU-US Data Privacy Framework.

The legal basis is our legitimate interest in an effective presentation of our location (Art. 6(1)(f) GDPR). For more information, please refer to Google's Privacy Policy.

Your Rights

Under the GDPR, you have the right to:

• Access your personal data (Art. 15)
• Rectify inaccurate data (Art. 16)
• Erase your data (Art. 17)
• Restrict processing (Art. 18)
• Data portability (Art. 20)
• Object to processing (Art. 21)
• Withdraw your consent at any time (Art. 7(3))

To exercise your rights, please contact us at:
Email: [email protected]

You also have the right to lodge a complaint with the competent supervisory authority – the Garante per la protezione dei dati personali (Italian Data Protection Authority).

Cookies

This website uses cookies. On your first visit, a cookie consent banner is displayed where you can grant or deny your consent.

Strictly necessary cookies

These cookies are required for the website to function and cannot be disabled. This includes the cookie that stores your cookie preferences (cc_cookie).

Analytics cookies (Google Analytics 4)

These cookies are only set with your explicit consent. They help us understand how visitors use our website.

• _ga — Distinguishes individual visitors using a randomly generated ID. Duration: 2 years.
• _gid — Distinguishes individual visitors. Duration: 24 hours.

Data processor: Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). For more information: Google's Privacy Policy.

You can change your cookie preferences at any time via the "Cookie preferences" link in the footer of our website. Upon withdrawal, analytics cookies are automatically deleted.